Kanpeki

Kanpeki

E-Shop

An e-commerce platform that provides a seamless shopping experience with effective search, easy checkout and user-friendly navigation. Our site is well-organized with clear categories and responsive design. Enjoy hassle-free shopping with our streamlined checkout and guest checkout options.

Kanpeki

E-Shop

An e-commerce platform that provides a seamless shopping experience with effective search, easy checkout and user-friendly navigation. Our site is well-organized with clear categories and responsive design. Enjoy hassle-free shopping with our streamlined checkout and guest checkout options.

Kanpeki

E-Shop

An e-commerce platform that provides a seamless shopping experience with effective search, easy checkout and user-friendly navigation. Our site is well-organized with clear categories and responsive design. Enjoy hassle-free shopping with our streamlined checkout and guest checkout options.

LBB
LBB
LBB

The scope

Building of an e-shop that prioritizes ease of use and customer satisfaction. With effective search capabilities, easy checkout processes, user-friendly navigation and mobile optimization to provide users with a seamless shopping experience on the go.

Category

Beauty

Personal Care

Role

Product Designer

UX Researcher

Product

E-Shop

E-Commerce

Company

Kanpeki

Covid-representation
Covid-representation
Covid-representation

Background

It is known that finding the right products can be time-consuming and frustrating. The goal is to provide a seamless shopping experience that saves time and guarantees customer satisfaction. With this platform, you can easily find the products you need and complete purchases with ease, all from the comfort of your own home.

Design process

After gathering valuable insights on common mistakes, pain points and user problems in e-commerce design, the design process commences its meticulous analysis and the overall context. A first version of the product is designed and presented for the initial round of feedback. Based on the feedback, necessary improvements are made and the process repeats until the client's expectations are met. Once approved, the final product is delivered, ensuring a seamless and hassle-free shopping experience for users.

Analysis

To create an exceptional ecommerce platform, it's crucial to have a deep understanding of common problems that users face during their shopping experience, as well as the mistakes made by other platforms. Through a thorough analysis of this information, as well as the context of the industry, one can develop a clear hypothesis or statement that will serve as a guiding principle throughout the design process.

Pain points & Common Problems

Pain points & Common Problems

Pain points & Common Problems

Pain points & Common Problems

Pain points & Common Problems

03

Feedback

Provide clear feedback and confirmation messages to ensure that miners understand the actions they take within the app.

04

Minimalistic Design

Simplicity and ease of use is a must. It should have clear and intuitive navigation, clear labels, easy-to-understand icons.

Checkout problems

A complicated or lengthy checkout process can be frustrating for users and may lead to cart abandonment. Users may also be deterred by unexpected fees or confusing payment options.

Poor search functionality

If the search functionality on the ecommerce platform is not intuitive or effective, users may have trouble finding what they are looking for, which can lead to frustration and abandonment.

Limited product information

Users may be hesitant to make a purchase if they don't have enough information about the product, including details about the product's features, benefits and use cases.

Checkout problems

A complicated or lengthy checkout process can be frustrating for users and may lead to cart abandonment. Users may also be deterred by unexpected fees or confusing payment options.

Poor search functionality

If the search functionality on the ecommerce platform is not intuitive or effective, users may have trouble finding what they are looking for, which can lead to frustration and abandonment.

Limited product information

Users may be hesitant to make a purchase if they don't have enough information about the product, including details about the product's features, benefits and use cases.

Slow load times

Slow page load times can have a negative impact on user experience, causing frustration and reducing engagement. This, in turn, can lead to a high bounce rate and decreased conversions.

Poor mobile optimizations

With an increasing number of users accessing ecommerce platforms on their mobile devices, it's important for the platform to be optimized for mobile use and complete purchases.

Lack of trust

If the ecommerce platform does not have clear information about shipping, returns, or customer service, users may be hesitant to make a purchase and may look for alternative options.

Slow load times

Slow page load times can have a negative impact on user experience, causing frustration and reducing engagement. This, in turn, can lead to a high bounce rate and decreased conversions.

Poor mobile optimizations

With an increasing number of users accessing ecommerce platforms on their mobile devices, it's important for the platform to be optimized for mobile use and complete purchases.

Lack of trust

If the ecommerce platform does not have clear information about shipping, returns, or customer service, users may be hesitant to make a purchase and may look for alternative options.

Payment Issues

If the platform does not offer secure or trustworthy payment options, users may be hesitant to make a purchase.

Shipping issues

If the platform does not offer secure or trustworthy payment options, users may be hesitant to make a purchase.

Returns & Customer Service

If there isn’t clear information about returns or if the customer service is unhelpful, users may be hesitant to make a purchase or may be dissatisfied.

Payment Issues

If the platform does not offer secure or trustworthy payment options, users may be hesitant to make a purchase.

Shipping issues

If the platform does not offer secure or trustworthy payment options, users may be hesitant to make a purchase.

Returns & Customer Service

If there isn’t clear information about returns or if the customer service is unhelpful, users may be hesitant to make a purchase or may be dissatisfied.

Key Points

These best practices ensure that the ecommerce platform is designed with the user in mind, providing a seamless and enjoyable shopping experience that meets their needs and exceeds their expectations.

Key Points

These best practices ensure that the ecommerce platform is designed with the user in mind, providing a seamless and enjoyable shopping experience that meets their needs and exceeds their expectations.

01

Hassle-free checkout

Simplify the checkout process as much as possible, minimizing the number of steps required for users to complete a purchase.

02

Prioritize usability

Usability over aesthetics to provide users with an easy and efficient way to shop. Use consistent and intuitive design elements.

03

Mobile-Friendly Design

The site should be responsive and optimized for mobile devices, providing users with a seamless experience across all devices.

04

Easy Navigation

An easy and intuitive navigation for customers to find the products they are looking for and to browse through the different categories.

Look & Feel

Through the use of several wireframes, Kanpeki was developed as highly effective design for the beauty and health industry. The website is easy to build (code), with few components and a modular structure that consistently adheres to its style. This design communicates effectively the brand's message and provide a seamless user experience.

The E-Commerce

Kanpeki prioritizes ease of use and customer satisfaction with effective search, easy checkout and user-friendly navigation. With hassle-free shopping and streamlined checkout. A well-organized site, featuring clear categories and responsive design. Products are found quickly and easily here, saving time and ensuring customer satisfaction from anywhere.

Next Project

UX/UI Designer

E-Commerce

Music

Fitness

Next Project

UX/UI Designer

E-Commerce

Music

Fitness

Next Project

UX/UI Designer

E-Commerce

Music

Fitness